We offer a 100% money-back guarantee. If you're not satisfied with our service for any reason, just contact our team within the first 30 days and we'll refund your purchase.
Our premium reseller package comes with an additional 15 days for a total of 45 days. For dedicated servers, we offer a 7-day money-back guarantee to give you enough time to test us out and ensure you're happy with our quality of service.
The money-back guarantee is a great way to try our shared and reseller hosting packages with no risk.
You can cancel within the first 30 days after service activation and receive a full refund.
This includes any domain registration or transfer that was included with your hosting package. However, the standard price of the domain will be deducted from your refund.
The domain will be entirely yours to use as if you had purchased it standalone.
Our money-back guarantee doesn't mean you can't order from us again in the future. In fact, we encourage it! We just ask that you understand that we can only offer one refund per customer. So if you purchase a hosting plan and then cancel it, you will be refunded but won't be able to receive another refund if you cancel again.
Why do we offer a money-back guarantee?
Our service is incredible and we want you to be able to try it without any commitment. We never tie our customers into long-term contracts, so you can always cancel if you're not happy.
Updated 9 months ago