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Knowledgebase

Home Knowledgebase

Documentation

Getting Started with Verpex
How to Create and View Support Tickets
Content Restrictions and DMCA Compliance
Banned Countries
Can you Host Adult Video/Porn?
Account Closure

cPanel Web Hosting

cPanel Hosting Overview
SSL Certificates
- How to Remove SSL From cPanel
How to Force SSL
Managing Domains in cPanel
Software
How to Change Your PHP Version In cPanel
How to Change Your Time Zone in cPanel
How to Change Your cPanel Language
How to Change Your cPanel Password
- Types of DNS Records
- How to Access cPanel
Secure Shell (SSH) Overview
How to Create an FTP Account
- Using FTP
A Broad Outline of HTTP⁄ 2
Managing Disk Usage
How to Restore Your Website
Managing Files in cPanel
Understanding Cron Jobs
MySQL Databases
My Hosting is Suspended will my Emails work?
- Your Hosting Account has been Compromised
How To Setup Node.js App in cPanel
My Website has been Compromised
How to Change your cPanel Password from Client Area
How to Transfer my Hosting to Verpex
Hosting With Verpex, What you Should Expect
How can I give Access to my Developer?
Charity Hosting
How to use the cPanel Terminal
How to fix Contact Form not Working
How to Create an Index Page
How many Visitors can your Hosting Support?
FFMPEG Support
How to use User Manager in cPanel
How do I Upgrade my Hosting Account?
- Can I Switch to Another Hosting Plan?
- When I Change Between Hosting plans is there any Downtime ?
What is Bandwidth?
My Website is down, What can I do?
500 Internal Server Error and How to Fix it
508 Error Resource Limit Is Reached
504 Error Server is Unavailable
Maximum Upload Filesize and how to Increase it
404 error - Resource Error
How to check CPU & RAM usage
503 Error and how to Resolve
How to add Google Analytics to your Site
cPanel backup
How to change your default Index page in .htaccess
How to create an "Under Construction" page in CPanel
Backing up and restoring your data using Backuply
Creating a Node.js application with the Node.js Selector

WordPress

How to Edit My WordPress Website in cPanel Using WP Toolkit
Installing WordPress
How to Log in to WordPress
How to Reset WordPress Password
Manually Installing Software
XML-RPC, What it is and how you can Enable/Disable it
How to Debug WordPress® with cPanel and WordPress Toolkit?
WP Toolkit Lite vs WP Toolkit Deluxe: A Feature Comparison
How to create a WordPress staging site with cPanel
How to Install a WordPress Plugin.
- How to Upgrade a WordPress Plugin
How to Install a WordPress Theme
- How to Upgrade WordPress Theme
How to Change WordPress Site Address (URL)
How do I Upload a Project to cPanel using WP Toolkit
How to Create a Cookie-Free Domain for WordPress
How to Change cPanel Domain Through Your WHM
Using WP-CLI on WordPress
How to improve WordPress Website Security with these Tips?
What’s the Difference Between Managed WordPress Hosting and Cloud Web Hosting?
How to Change WordPress Admin URL
How to Increase WordPress Memory Limit
White Screen of Death(WSOD)

Emails

Email Overview
Managing Email Accounts
Using Gmail with your Verpex Web Hosting
Setting up Google MX Records from your cPanel
Configuring an Email Client
How to Change your Webmail Password in cPanel
Configuring Autoresponder for your Email Account
Outlook 365 Auto Archive Setup
Spam Filtering Customisation
How to Transfer in IMAP Emails Using an IMAP Transfer Tool
How Folder Subscription Works
Email Troubleshooting
Why Does My Mailbox Get Full?
How to Set Up SMTP in cPanel
Synchronizing cPanel® Calendar, Contacts, and Email on Android with ActiveSync
Setup Email Accounts on iPhone
Email Limits
MIME Format Emails
Local and Remote Mail Exchanger in cPanel
How to Change the Time Zone in Webmail
What is the Limit on the Email Attachment Size?
How to Backup Emails in Mail Clients
How To setup Webmail on Outlook
How to back up and restore emails in cPanel webmail(Roundcube and Horde)

Reseller Hosting

Getting Started As a Reseller
Reseller Hosting Server Specification
Using Web Host Manager (WHM)
Is Reseller Hosting Whitelabel
How to set up custom nameservers
Managing Clients and Orders
- How to bill my customers
- Linking my WHM account to Upmind
Can I oversell on my Reseller Plan?
Difference Between cPanel and WHM
How to Grant Shell/Terminal Access as a reseller
How to Link WHM Account to WHMCS
Difference Between Managed Cloud Server and Reseller Hosting

Building Websites on Verpex

How to Preview Your Website on Our Servers
How to Boost Your Hosting Performance
- Brotli Compression
Building Website with Sitepad
- Edit a SitePad Website Builder Page
- Clone a SitePad Website Builder Page

Domain Names

How can I Register a Domain with Verpex?
Premium Domain Names
How can I Transfer my Domain to Verpex?
How can I Renew my Domain with Verpex?
How can I set Nameservers on my Domain?
How can I Manage DNS on my Domain Through cPanel?
Do We Still Need Whois Privacy Protection?
How can I Update the Contact Information on my Domain?
How can I use Cloudflare on my Domain?
Why do Different TLDs have Different Prices?
How can I Move a Domain/Product to Another Verpex Account
Domain Verification Suspension
Changing Your Main Domain
Overview of .NG Domain
Failed Domain Registration/Renewal
How do I Cancel my Domain Name Registration?
ICANN Registration Data Policy changes

Accounts and Billing

Cancellation and Refund
Automatic vs Manual Domain Renewals
Money-Back Guarantee
Countries with Potential Service Restrictions
Support Team
Clients Verpex overview
Payment Methods
- How to Change Payment Method
Cancellation
How to Enable/Disable 2FA Authentication
How do I Add/Remove a Payment Card from my Account
How To Add Credit To my Verpex Account
- How To Apply my Credit on an Invoice
How to View Invoices
Affiliate System
- How to Use Verpex Affiliate System
Discounts and Promo Codes
Why was my card Declined?
Invoicing and Suspension
How to pay for a Domain Name if I am not the Registrant?

Network and Technology

Hardware and Locations
Why hosting location matters
Software Stack
LVE Limits Explained
CloudLinux Limits
Disk Space Limits
Firewall IP Block
What is a 403 Forbidden Error (and How Can I Fix It)?
How to Host Dynamic DNS Domains with cPanel
How To Clone A Website In cPanel
Can we Enable Litespeed Crawler?
Can I Livestream Audio or Video?
How to Perform MTR
How to Host Git Repositories with cPanel
What is the Average Server Specification?
How to do Traceroute from a Windows Machine
How to Clear your Browser Cache
How to Fix the “Deceptive Site Ahead"
How to Edit Your Hosts File on Windows, Mac, or Linux
Connecting Notepad++ to your hosting account via an FTP connection
HTTP 2 Overview
Changing the document root directory

Moving to Verpex

Website Migration Process
The Domain Transfer Process
What's the Difference Between a Domain, Website, and Email Hosting?

Security

Protecting yourself from email phishing scam attempts
Email spoofing
Choosing a strong password
Securing a hacked site
Preventing outgoing e-mail from being marked as spam
WordPress security
How to secure an unmanaged server
How to generate Google reCAPTCHA keys for site security

Self Managed Servers

How to Use the Get Connection Button When You Cannot Access Your Server
Using your Verpex Panel
How to reset the root password for your Self-Managed server

ENHANCE CONTROL PANEL

From cPanel to Enhance. Everything you need to know.
Managing your website, databases, and backups in Enhance
Managing your WordPress site in Enhance
Installing an SSL certificate in Enhance
Managing your Domains in Enhance
Managing your Email in Enhance
Using the File Manager in Enhance
Managing Backups in Enhance
Managing your MySQL databases in Enhance
Managing FTP accounts in Enhance
Changing PHP versions and settings in Enhance
Configuring SSH access in Enhance

Can I add addon domains without changing DNS?

You need to change the nameservers before an addon domain can be added.

Updated about 1 year ago

Do we Support Wildcard Subdomains

What Nameservers Should I use for an Addon?