Account Closure

Closing your Verpex account will permanently delete all associated information.

Account closures can not be reversed. Once we delete your data there's no way to retrieve it. To close your account, please contact support.

Note: You cannot request refunds once you close your account. If you're eligible for a refund, please contact our support to request a refund before you close your account. Once your account is closed, your account data is deleted and you will no longer be eligible for a refund

If you have multiple Verpex accounts, you can simply merge them instead of closing them.

To close a Vepex account, follow these steps:

Ensure all conditions are met:

No credit cards are linked to the account.
No pending backorders.
All registered domains are removed, and TLDs are set to XWHOIS.
No active products or billing lines exist.
No active workflows should be present.
If you want your contact details removed as well, you can remove email addresses, phone numbers, and postal addresses from the account.

If you are still requesting closure despite the above conditions being resolved, escalate the request to our support for further assistance

These steps ensure that the account can be closed securely and that all personal data is handled according to the company's policy.