> ## Documentation Index
> Fetch the complete documentation index at: https://kb.verpex.com/llms.txt
> Use this file to discover all available pages before exploring further.

# Enhance Reseller: Managing Customers from the Panel

Resellers using **Enhance Reseller Hosting** can now manage their customers directly from the **[Verpex.com](http://Verpex.com)** panel. If you have an active Enhance Reseller product, you’ll see a new **My Clients** section in the left-hand navigation, allowing you to view your customers and access customer management tools without leaving the **[verpex.com](http://verpex.com)** panel.

<Note>
  **Note:** The **My Customers** section is only available if you have an **active Enhance Reseller** product.

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</Note>

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## **Accessing My Customers**

1. Log in to your **[Verpex.com](http://Verpex.com)** account at [https://clients.verpex.com/](https://clients.verpex.com/)
2. From the left-hand navigation, click **My Customers**.

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3. You’ll see a list of all customers associated with your Enhance Reseller account.

## **[​](https://kb.hosting.com/docs/enhance-reseller-managing-customers-from-hostingcom-panel#customer-overview)Customer Overview**

The **My Customers** page displays the following information for each customer:

* **Organisation** – The customer’s organisation or account name.
* **Owner** – The primary account owner and email address.
* **Packages** – The number of hosting packages assigned to the customer.
* **Websites** – The number of websites the customer currently hosts.

You can also use the **Search** bar to quickly locate a customer.

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## **[​](https://kb.hosting.com/docs/enhance-reseller-managing-customers-from-hostingcom-panel#managing-a-customer)Managing a Customer**

Each customer has a **Manage** button.

Selecting **Manage** securely logs you into the customer’s Enhance control panel, allowing you to manage their hosting environment without needing their login credentials.

## **Customer Actions**

Click the **three-dot (⋮) Actions** menu next to any customer to access additional management options.

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### **Impersonate**

Logs you directly into the customer’s Enhance control panel as that customer. This allows you to troubleshoot issues or perform administrative tasks on their behalf without requiring their login credentials.

### **Suspend**

Temporarily suspends the customer’s account. Suspended customers will be unable to use their hosting services until the account is reactivated.

<Note>
  **Note:** Suspending a customer does not permanently remove their data.
</Note>

### **Delete**

Permanently removes the customer from your reseller account.

## **Creating a New Customer**

To create a new customer:

1. Open **My Customers**.
2. Click **Create customer**.

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3. Enter the required customer details.
4. Click **Add** to create the customer

The customer will be added to your Enhance Reseller account and will appear in the customer list.
